Airist has over 10 years of experience in operating lounges. Our vision is
to be the front runner in the industry by offering excellent passenger
services and innovative concepts in management and operation. What we
have learned throughout the years is the importance of the integration and
consolidation of the lounge operations while making each lounge
self-sustainable and unique. While we construct each lounge differently
based on location and the clients’ expectations, the ability to merge multiple
operations into one allows us to provide a consistently high-quality service to
our clients, reduce costs of operations, and create an efficient system of
communication and management.
What Airist provides is an attention to every detail from supervision and management to the presentation of our gourmet food and services. We are always striving to make every part of operation more efficient without compromising the quality.
Unlike other airline lounges that has a strict cookie-cutter format, Airist has the unique ability to adjust and adapt. Our flexibility enables us to reduce the amount of costly resources while delivering results.
Now operating nationally, Airist is looking forward to strengthen our place as a leader in airport ancillary services. With our expertise in the industry, we are able to surpass our clients’ and passengers’ expectations. We set the bar high when it comes to lounge operation and complimentary services, such as our meet and assist program. Airist believes in providing what our patrons deserve –– the best travel experience. Even before take-off, our mission is to make travel as comfortable as possible.
We are a small company, but we are constantly working towards to provide each Airline’s desire for customer satisfaction in a very specific niche market, the food market. We provide high quality goods, services, and equipment for all our operational lounges in a precisely timed manner and at a reasonable and competitive price.
The Airline industry encounters many obstacles on a daily basis such as flight delays, cancellations, and unpredictable situations. However, Airist employees and services has helped maintain customer satisfaction in difficult circumstances since its partnership with Air France/KLM lounges.
Since Air France/KLM’s partnership with Airist Companies, customer satisfaction surveys have risen 35%. There are more than twelve Air France and KLM lounges in the U.S., but the lounges working with Airist Companies are ranked as the top three quality lounges.
Airist Companies is working to expand to airports in Houston, Chicago, Texas, Florida and Los Angeles. Additionally, Airist companies are working with Lufthansa headquarters to begin work in their lounges.
Airist Companies are privately owned and operated by Jun S. Lee. Airist is a food service company providing airport lounge services in Boston, Washington D.C, and San Francisco. Mr. Lee has been working in the food service industry for more than twenty years. He embarked on his first airport food business in 2003 in JFK Terminal One, which has recently been remodeled and is operating today as Jikji Cafe. In addition to the JFK food concession, Mr. Lee has been collaborating with Saudi Arabia Airlines, Korean Air, Air France, and Alitalia at JFK for coffee services, flower arrangements, maintenance work, and food supply.
Airist works in partnership with Air France and KLM lounges in Boston (Logan International Airport), Washington D.C. (Dulles International Airport), and San Francisco (San Francisco International Airport). We service more than three-hundred individuals a day, year around at each lounge. Moreover, the Air France lounges provide service to customers flying with Korean Air, Emirates, Turkish Airlines, Alitalia, Hainan Airlines, El Al, Aer Lingus, Qatar, Iceland Air, and Delta Priority Pass, China Southern Airlines, Qantas, Air Canada, and more.
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